SAP Courses
SAP BW / BI
SAP XI / PI
SAP BO
SAP ISU
SAP CRM
SAP HCM
SAP BASIS
SAP MDM
SAP SRM
SAP FICO
SAP ABAP
SD
SAP Workflow
SAP ABAP
WebDynpro
SAP IS-RETAIL
SAP BPC
SAP HR
SAP BPS
SAP PLM
SAP PS
SAP MM
SAP PM
SAP PP
SAP APO
 
SAP crm Online Training , sap crm training in Hyderabad, sap crm, sap bps,sap fico, sap , SAP hr, sap , sap online training in india, SAP Fico, sap MDM, sap hr training in india, sap crm, sap basis , sap abap, sap plm, sap srm, sap hcm, sap bps online training hyderabad, sap bpc, sap fico online training in india, sap bpc, sap hr, sap isu training in india, sap isu, sap basis, sap hcm, sap abap, sap abap online training in india, sap crm, sap fico, sap biw online training in india..... sap abap, sap abap online training in india, sap online training in hyderabad, sap basis online training in india, hyderabad, sap, sap, sap online training in hyderabad, sap bi online training in india, sap crm online training in india, sap online training, sap bpc, sap abap, sap hr, sap crm online training india, sap, sap crm, sap hcm, sap ps training, sap online training in hyderabad, sap bo, sap bo online training in india, sap sem, sap fico, sap mm,sap hr, sap online training hyderabad, sap crm training india, sap crm training hyderabad, sap training india, sap crm, sap, sap.......
SAP CRM
Course : SAP CRM
Type : Instructor-led training
Duration : 60 hours

CRM WEB UI overview
CRM BASE CUSTOMIZING

  • OVER VIEW OF CRM ARCHITECTURE
  • BUSINESS PARTNER
  • BP ROLES & GROUPING, BP RELATIONSHIPS
  • ORGANIZATIONAL MANAGEMENT
  • ORGANIZATIONAL MODEL, ORG DETERMINATION
  • TERRITORY MANAGEMENT
  • TERRITORY HIERARCHY LEVELS
  • PRODUCT MASTER
  • ATTRIBUTES & SET TYPE, HIERARCHIES & CATEGORIES,
  • MAINTAIN PRODUCT
  • TRANSACTIONAL PROCESSING
  • BUSINESS TRANSACTIONS
  • ITEM CATEGORY    
  • ACTIVITY MANAGEMENT
  • BUSINESS ACTIVITIES
  • TASK 
  • PARTNER PROCESSING
  • PARTNER FUNCTIONS, ACCESS SEQUENCE,
  • PARTNER DETERMINATION PROCEDURE,
  • TEXT DETERMINATION PROCEDURE
  • TEXT OBJECT, TEXT TYPE
  • ACTIONS
  • ACTION PROFILE, CONDITION
  • PRICING
  • CONDITION TECHNIQUES AND CONDITION TYPES
  • BILLING
  • BILLING UNIT, BILLING TYPE, BILLING DOCUMENT
  • MIDDLEWARE
  • OBJECT MANAGEMENT
  • BDOC MODELER, BDOC MESSAGES
  • ADMINISTRATION CONSOLE
  • BDOC TYPES, 
  • INITIAL LOAD, DELTA LOAD & SYNCHRONIZATION
  • DATA INTEGRATION BETWEEN R/3 & CRM
  • Web UI Configuration
  • BUSINESS ROLES IN CRM

MARKETING

  • MARKETING PLANNER & CAMPAIGN MANAGEMENT
  • MARKETING CALENDAR
  • INTERACTION OBJECT
  • PERSONALIZED MAIL FORMS
  • CUSTOMER SEGMENTATION
  • PRODUCT PROPOSALS
  • CAMPAIGN AUTOMATION
  • EXTERNAL LIST MANAGEMENT
  • LEAD MANAGEMENT

SALES

  • SALES ACTIVITIES
  • OPPORTUNITY MANAGEMENT
  • SALES CYCLE, TOOLS - BUYING CENTER
  •  SALES AGENT
  • COPYING CONTROLS
  • QUOTATION MANAGEMENT
  • ORDER MANAGEMENT
  • SPECIAL FUNCTIONS IN QUOTATION AND ORDER MANAGEMENT
  • CONTRACT MANAGEMENT

 SERVICE

  • SERVICE MASTER DATA
  • INSTALLED BASE MANAGEMENT
  • SERVICE AGREEMENTS AND SERVICE CONTRACTS
  • SERVICE PROCESS
  • SERVICE CONFIRMATION
  • PRODUCT SERVICE LETTER
  • COMPLAINTS AND RETURNS
  • CASE MANAGEMENT

INTERACTION CENTER (WEB CLIENT)

  • AGENT FUNCTION AND PROCESSING IC
  • IC WEB CLIENT FUNCTIONS
  • IC BUSINESS ROLE
  • IC NAVIGATION BAR PROFILE
  • IC LAYOUT PROFILE
  • ROLE CONFIGURATION KEY
  • COMMUNICATION ARCHITECTURE
  • FUNCTION PROFILES    

 WEBCHANNEL MANAGEMENT (ECOMMERCE OVERVIEW)

 MOBILE APPLICATIONS OVERVIEW

 

 
 
 
Enquiry
*Name
*Email id
Phone No
Course
Comments
 
All Rights are www.consultvayu.com